1. General Enquiries
- I am Pretties.com.hk member, but i can't login
- Newsletter unsubscribe
2. Orders
3. Payments Methods
- Credit Card, Paypal, ShopPay, GooglePay, QFPay (Alipay, Wechat Pay, FPS)
4. Delivery & Shipping Fees
- How to Track your Order
- Free HK Shipping for order over HKD 400
5. Exchange & Refund / Return
- Return
After delivery: Contact us within 7 days
Refund: Free money back once we received an item
Shipping charges: Buyer
Return rules: Brand new, unused, original, with packaging
- Refund
Item damaged while delivering, please keep the original issue and with picture of proof for the verification on approval for refund It may takes 7 days.
- Exchange Oversea
Not available for oversea at the moment.