All product ship from Hong Kong warehouse. 


For Hong Kong Local Shipment

1. Logistic shipping only, face trade or store delivery are not provided.

2. So far only SF Express and Kerry Logistics service are provided.

3. Free shipping for orders over HK$400 after discount. Available to residential area, industrial and commercial areas only. (***Discount included coupons, account balance and promotion code)

*** If the building does not provide lifts, additional surcharges for ascending and descending stairs are not included. 

4. If the order amount is below HK$400, only SF Express to pay is available. 


Cut off time
Every Monday, Wednesday and Friday at 12 noon. Products will be sent out within 2-3 working days after that.

Customer should consider the transportation risk before purchase. If there is any damage or loss during the transportation, customer will bear the loss. If there is any deterioration, damage or loss during the mailing process, Pretties HK Limited will not make any compensation.